Does the competitor offer include all taxes and fees, and is the total price quoted in AUD?
Is the competitor offer available to the general public?
Is the travel item a prepaid booking? (ie.a pay now booking)
Are you able to provide proof of the above?
Note: Our Best Rate Guarantee is for hotel bookings and excludes post-pay hotel bookings (where payment is taken by the hotel at the time of your stay).
If you answered YES to this checklist, you may be eligible for a Price Match. Please follow the following steps to submit your claim.
Subscribe with Hotel Megastore via the website.
Book your hotel online.
If you have answered yes to the eligibility criteria and everything matches, please email a copy of your competitor quote to firstname.lastname@example.org along with your Hotel Megastore booking reference and ask to claim the Best Price Guarantee.